FAQs

• Can you add data for multiple countries on one eSIM?
• Can you have multiple eSIM packages installed on your phone?
• Can I keep using my phone number with an eSIM?
• Are there any additional fees?
• How secure is eSIM data?
• Will I get a local phone number with an eSIM?
• Does an eSIM replace your current cell phone plan?
• Can you activate an eSIM on more than one device?
• Where can I view my data usage?
• Is WiFi Hotspot / Internet Sharing included with eSIMatrix plans?
• Unlimited Data Plan Usage Guidelines
• Does eSIMatrix record your Internet activity or location?
• What is the return policy?
• How long does it take for a new eSIM to activate?
• How to Enable Calling and Texting on your eSIM (Wi-Fi Calling)
• Which phones are compatible with eSIMatrix eSIMs?